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Basically, most assessments are carried out through focus groups and interviews. Surveys are generally also prepared so as to get additional input from most, if not all employees. It is very important that the questions included in such surveys address key areas, so as to make sure that a proper evaluation is carried out.

The employees have a direct impact on the firm's performance. Therefore it is of utmost importance that their opinions are valued. It is best to ensure that the employees feel that they are not just a number, but that they are important for the organization. Therefore any complaints and suggestions that they might have should be given proper attention.

The information that is gathered from interviews and surveys, and any other methods that have been adopted have to be gathered and compiled properly so as to be able to carry out a thorough analysis. Throughout the evaluation process the strengths and weaknesses of the firm will be highlighted. Any goals that have been reached, and any strengths should be studied so as to see how they can be used to further the firm's success.

Then, proper attention needs to be given to the weak areas. It is best to try to evaluate their damage to the firm, as well as to discover what were the main causes for their emergence. In such a way you will be able to address the problems more effectively.

A proposed action plan will then have to be drawn out so as to guide all those involved towards the achievement of objectives, which will hopefully diminish the weaknesses and problems that have been discovered. It s very important to make sure that all the steps are clearly outlined so that each individual will know his or her part clearly.